1. Eligibility for Refunds

Customers may request a refund under the following circumstances:

• The product received is damaged, defective, or not as described.
• The wrong product was delivered.
• The order was cancelled before shipment or within the allowed return period.

2. Return Window

Customers must initiate a return or refund request within 7 days of receiving the product. Requests submitted after this period may not be eligible for a refund.

4. Non-Refundable Items

5. Refund Process

Once approved, the product must be returned in original condition. The refund will be initiated within 5–7 business days after inspection.

6. Refund Method

Refunds are processed to the original payment method. In some cases, store credit may be issued.

7. Shipping Charges

Shipping charges are non-refundable unless the return is due to an error on our part (damaged/incorrect product).